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How It Works:

  • Fill out a simple form telling me what devices you use and what help you need.

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  • We book a Zoom or phone session at a time that suits you.

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  • I walk you through every step — remotely taking control if you want — no tech jargon, just clear instructions.

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  • You get easy-to-follow cheat sheets and friendly follow-up support.

What I Can Help With

  • Setting up your email and apps like Zoom, WhatsApp, or Skype

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  • Organizing and backing up your precious photos

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  • Teaching you how to pay bills and order groceries safely online

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  • Speeding up your device and cleaning out the digital clutter

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  • Helping with passwords, backups, and keeping your devices secure

Working From a Cafe
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Frequently Asked Questions (FAQs)

Q1: What kind of tech help do you offer?


We assist with email setup, video calls (Zoom, Skype), photo transfers, online shopping and bill payments, device cleanup, password help, and much more—all remotely, with patience and respect.

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Q2: How do I schedule a session?


Simply fill out our intake form online, pick your preferred contact method and time zone, and we’ll get back to you to schedule a convenient session.

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Q3: What devices do you support?


We work with Windows PCs, Macs, iPhones, Android phones, iPads/tablets, and other common devices you might use.

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Q4: Is this service only for seniors?


While our focus is on helping seniors, anyone who needs friendly, patient tech support is welcome.

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Q5: How do I pay for services?


Payments are securely processed online via Gumroad. We offer options like one-time fixes, monthly plans, and full setup bundles.

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Q6: Do you need physical access to my device?


Nope! All help is provided remotely over the internet, so you don’t have to worry about anyone coming to your home.

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Q7: What if I don’t understand tech jargon?


No worries! We explain everything in plain language—no confusing tech talk. We want you to feel confident, not overwhelmed.

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Q8: What if my issue isn’t fixed in one session?


We do our best to solve your problem, but some issues may need more time. You can book additional sessions or join a monthly plan for ongoing support.

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Q9: Is my personal information safe?


Absolutely. We keep your info confidential and use it only to provide the services you request.

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Q10: What if I need help outside of scheduled sessions?


Monthly plan clients get email and chat support during business hours. One-time fix clients can reach out for follow-up questions but may need to book extra time for new issues.

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